Effective Date: 01.05.2026
Last Updated: 01.05.2026
1. Introduction
Mindserve Media (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information in compliance with global data protection laws, including the
General Data Protection Regulation (GDPR) and the
California Consumer Privacy Act (CCPA/CPRA).
2. Data Controller Information
Mindserve Media acts as the Data Controller of your personal data.
Contact Information:
Email: hello@mindservemedia.com
Location: India
3. Information We Collect
We may collect and process the following categories of personal data:
Identity Data
- Name
- Company name
Contact Data
- Email address
- Phone number
Technical Data
- IP address
- Browser type
- Device information
Usage Data
- Website interactions
- Pages visited
- Session duration
Marketing Data
- Communication preferences
- Campaign engagement
4. How We Use Your Data
We use your personal data to:
- Provide and manage our services
- Communicate with you regarding inquiries or projects
- Analyze website performance and improve user experience
- Deliver marketing communications (where consent is provided)
5. Legal Basis for Processing
We process personal data under the following lawful bases:
- Consent – for marketing communications
- Contractual Necessity – to deliver agreed services
- Legitimate Interests – to improve services and performance
- Legal Obligations – where required by law
6. Third-Party Services
We may use trusted third-party providers to support our services, including:
- Analytics tools
- Advertising platforms
- CRM and email systems
These providers process data in accordance with their own privacy policies.
7. International Data Transfers
As a global service provider, your data may be processed outside your country of residence.
We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
8. Data Retention
We retain personal data only as long as necessary:
- Marketing inquiries: up to 12–24 months
- Client data: duration of engagement + legal requirements
- Analytics data: up to 26 months
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
You may exercise these rights by contacting us at the email provided above.
10. California Privacy Rights (CCPA/CPRA)
Under the
California Consumer Privacy Act, California residents have the right to:
- Know what personal data we collect
- Request deletion of personal data
- Opt-out of data selling (we do not sell data)
- Receive equal service regardless of privacy choices
11. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze traffic and usage
- Support marketing efforts
You can manage your cookie preferences through your browser settings or our cookie consent banner.
12. Data Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
13. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
14. Supervisory Authority
If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
16. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Mindserve Media
📧 Email: hello@mindservemedia.com
🌐 Website: mindservemedia.com